Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as outlined below. The information we collect varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details such as your name, address, phone number, and email.
• Order information such as your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, and security questions.
• Customer support information such as messages you send us through the Services.

Information We Collect about Your Usage

We may automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies. Usage Data may include your IP address, device information, browser type, and interaction data.

Information We Obtain from Third Parties

We may obtain information about you from vendors and service providers who collect data on our behalf, such as:

• Payment processors who collect payment details.
• Third-party tracking technologies such as cookies.

Cookies

Like many websites, we use Cookies on our Site. Cookies help improve your experience and power the functionalities of our Services. Here are some specific cases where cookies are used:

• Login Cookies: When you log in, we set cookies to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out, the login cookies will be removed.
• Temporary Cookies: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

For more information on the specific cookies related to our store, powered by WooCommerce, see WooCommerce’s Cookie Policy.

Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject Cookies. However, blocking Cookies may affect your user experience and disable certain functionalities on the Site.

How We Use Your Personal Information

We use your personal information for various purposes, including:

• Providing Products and Services: To process payments, fulfill orders, and manage your account.
• Marketing and Advertising: To send you promotional communications.
• Security and Fraud Prevention: To detect and investigate potential fraud or malicious activities.

How We Disclose Personal Information

We may disclose your personal information in the following cases:

• To third-party service providers who help operate our Site and Services.
• To business partners for marketing purposes.
• To comply with legal obligations or to protect our rights.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email. Other data sharing occurs with third-party vendors and service providers who assist with payment processing, hosting, and customer support.

How Long We Retain Your Data

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected. For registered users, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except their username). Website administrators can also see and edit that information.

Your Rights

Depending on your location, you may have certain rights concerning your personal data, including the right to access, delete, correct, or restrict our processing of your data. These rights are subject to applicable legal conditions.

• Data Access: You can request an exported file of your personal data.
• Data Deletion: You can request that we delete your data, except for any information we are required to keep for administrative, legal, or security purposes.

Security and Retention of Your Information

We take reasonable measures to protect your personal information. However, no security measures are foolproof, and we cannot guarantee the absolute security of your data. We recommend not using insecure channels to communicate sensitive information. We retain your data for as long as necessary to provide our Services, comply with legal obligations, and enforce our policies.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from anyone under the age of 16.

Contact

For questions or to exercise your rights regarding your personal information, please contact us at:

SPACES Mockups
support@spacesmockups.com